A minimal sculpture of one beam resting across two pillars, with warm light glowing through the opening.
Custom business systems

You didn't start a business to fight a spreadsheet, a whiteboard, a paper diary, a group chat, or three copies of the same file. a spreadsheet.

Lintel builds the system your business actually runs on — then hosts it, updates it and fixes it every month for one fixed fee.

lin·tel The beam that carries the load across an opening, so everything below it holds.

Data hosted in the EUOne fixed monthly feeYour data exported on requestOne point of contactNightly backups, read backBuilt to how you already workNo per-seat pricingA bounced payment gets a call, not a switch-offSecurity updates includedFixed price agreed before we start

What we build

No two of these are the same

Four businesses, four systems. Yours will be none of them — we start from how your work already happens.

A hire company

A dashboard

What is out, where it is, and what has not come back.

  • Office screen
  • Read across
  • 19 machines

A bakery with three shops

A terminal

Six things, big targets, no typing. It also tells the bakery what to make tomorrow.

  • On the counter
  • One hand
  • Six buttons

A dental practice

A diary that chases

The day down the page. And who is overdue a visit.

  • Front desk
  • Read down
  • Chases by itself

A joinery workshop

An order book

Where every order is, and what will stop it — today, not the morning it was due.

  • Workshop wall
  • Left to right
  • Flags shortages

One of them, at full size

The hire company’s Monday morning

The whole screen, not a detail of it. Scroll, and watch one job cross it — phone call to invoice.

Northgate Hire — fleet live 14 out 2 overdue 74% utilised

Today

  • 08:30 Excavator 3T Northgate
  • 09:15 Scissor lift Riverside
  • 09:40 Freezer call-out Harbour
  • 11:00 Dumper 6T Kilnfield
  • 13:20 Tower light Yard
  • 14:05 Compactor Northgate
  • 15:30 Trench box Riverside
Job 1184 Unassigned
Customer
Harbour Cold Store
Reported
Freezer 2 not holding temperature
Engineer
Scheduled
On site
Found
Parts
Signed
To invoice
Entered once. Everything below arrives as the work happens.

Out now

Excavator 3TNorthgateOut
Scissor lift 12mRiversideBooked
Dumper 6TKilnfield3 over
Tower lightYardIn
CompactorNorthgateOut
Trench boxRiversideOut
Breaker 25kgHarbourBooked
Genset 20kVAKilnfieldOut
  1. 1

    The job comes in

    a pad, typed up laterlogged once, customer on file

  2. 2

    Assigned and scheduled

    a call, then the whiteboardagainst a day everyone can see

  3. 3

    Updated from the van

    Friday’s paperworkon site, on a phone

  4. 4

    The office sees it

    ring the engineer and waitalready on screen

  5. 5

    Ready to bill

    rebuild the week from paperthe invoice is the job

When something breaks

You find out from us, not from your customer

Something will go wrong eventually. What you are buying is what the next two hours look like.

How it usually goes

  1. A customer tells you

  2. Nobody knows what broke

  3. Working again. No idea why

  4. You are the one apologising

How it goes with us

  1. We tell you. Already being fixed

  2. What it stops, and for how long

  3. Fixed. You never opened a laptop

  4. Unchanged

How it works

Three steps, no surprises

  1. We work out what you need

    A proper conversation about how the business runs, and what wastes time. You get a written scope and a fixed price.

  2. We build it and roll it out

    Introduced in stages — a few people first, then the rest on an agreed date. Nobody is dropped in cold.

  3. We look after it, every month

    Hosting, backups, updates, fixes and changes. One number, one monthly fee, and you stop thinking about it.

What you get, every month

On the first of the month, a plain account of it

Not a dashboard. One short email: what your system did, and what was caught before it reached you.

From info@lintel.software To Dan Whitfield, Northgate Hire Sent 1 July, 07:02

Your system in June

Hi Dan,

Up every time we looked. 8,640 checks across the three parts of your system, all healthy.

Four backups, the last on 28 June — each one opened and read back, so we know it restores.

Two changes you asked for went in:

  • The delivery-note printout
  • Customer search for two-word names

Two faults caught and fixed35 occurrences, both gone the same day. Neither reached your staff.

If any of that does not match what you saw, tell me.

Lintel

What you are paying for

You only ever see the top of it

Three layers. The monthly fee is mostly the two you never open.

  1. The screens people use The terminal on the counter, the dashboard in the office, the diary at the front desk.
  2. Your data, held once One set of records underneath every screen, so nothing is entered twice and nothing disagrees.
  3. The part nobody looks at Hosting, nightly backups, security updates, and something watching it at four in the morning.

What care includes

What you are actually paying for

Everything a live system needs. No separate bills, and nothing that only counts as covered until it happens.

Reliability

It stays up, and there is always a way back.

  • Hosting and database, in the fee — no separate accounts or invoices
  • Backups taken automatically and proven to restore
  • Checked every fifteen minutes, including the database behind the page

Protection

It does not quietly fall behind.

  • Security updates applied as they are released
  • Faults fixed at no extra charge — you are never billed for a break

Evolution

A business does not stand still, so neither does the system.

  • Included hours for changes every month
  • Anything beyond them quoted and agreed before it starts

Ownership

It is yours, and it stays yours.

  • Data hosted in the EU
  • A full export whenever you ask — not only on the way out
  • A guaranteed handover period if we ever part ways

Support

One number, one person.

  • One point of contact who knows your system
  • Email answered within two working days, phone next working day on Care Plus
  • A bounced payment gets a phone call, not a switch-off

What it replaces

One system instead of six

Nobody chose this. It accumulated, and now somebody spends their Monday keeping it in step.

  • The spreadsheet
  • The group chat
  • The paper diary
  • The shared drive
  • The inbox as a to-do list
  • The person who remembers

One system

One set of data, one person looking after it.

  • One place the answer lives
  • One monthly fee
  • One number to ring

Pricing

One build fee, then one monthly fee

Every system is different, so every quote is too. Both figures agreed in writing before anything starts.

Step 1 · Always first

Build

One-off, before it goes live

On request

Scoped first, then quoted as a fixed price

  • Scoping and written specification
  • Design and build
  • Moving your existing data across
  • Staged rollout and training your team
Start a conversation

Step 2 · Then choose how it is looked after

Care

For a system that is running steadily

From
€175 / month

Excluding VAT · final figure depends on the system

  • Hosting, database and backups included
  • Security updates and monitoring
  • Faults fixed at no extra charge
  • 2 hours of changes each month
  • Email support, answered within 2 working days

Care Plus

For a system the whole team depends on daily

From
€350 / month

Excluding VAT · final figure depends on the system

  • Everything in Care
  • 5 hours of changes each month
  • Phone support, answered next working day
  • Priority on new work

Whichever one fits is agreed as part of the same build quote — there is nothing separate to sign up for. Anything beyond the included hours is €75 an hour, quoted and agreed before the work starts.

What the alternative actually costs

Three or four subscriptions, each doing part of the job, all priced per person. Pick a team size, then point at a bar.

people

A CRM at €40 a seat, scheduling at €25, storage at €12 — and none of the three talk to each other.

Point at a bar to compare it

Lintel Care against all three — you keep

€287 a month

€3,444 a year, and it grows every time you hire. The Lintel figure does not.

Before you ask

The questions we get every time

How long does a build take?

It depends on what is being replaced. You get the timeline in writing alongside the price, and neither moves without you agreeing.

Who owns the data?

You do. Hosted in the EU, and you can ask for a full export whenever you want — not only when you are leaving.

Can you bring our existing spreadsheets across?

Yes. Moving your existing data is part of the build, not an extra.

What happens if we stop working together?

You get a full export of your data and a guaranteed handover period. To confirm: the length of that handover period, and what happens to the software itself.

What counts as one of the included hours?

Small improvements and changes: two hours a month on Care, five on Care Plus. Faults do not count against them — if something breaks, fixing it is covered. Beyond the included hours, €75 an hour, agreed first.

Beyond the included hours it is €75 an hour, always quoted and agreed before the work starts.

How are backups and security handled?

Backups run automatically and are read back, so we know they restore. Security updates go on as they are released, not when someone remembers. Both are in the monthly fee.

What decides the build price and the monthly figure?

The build is scoped, then fixed. The monthly figure follows how much it is looking after — three people is not thirty. We quote it once, and it does not move without you agreeing.

When does Care Plus make sense?

When the whole team depends on it daily. Five hours of changes instead of two, phone support next working day, priority on new work. If Care fits, we say so.

What if a payment fails?

We call you. A card that bounces is not a reason to switch anything off — we sort it out with you. If an account did go unpaid over a long stretch we would talk to you about it well before anything changed, and never without warning.

Start with a conversation

Tell us what your business runs on today and what keeps going wrong. No charge and no obligation for the first conversation.